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AI Enablement

How to Use AI to Make Better Business Decisions (Not Just Better Presentations)

Rob Cressy
TL;DR
  • Most founders use AI to produce faster. The bigger unlock is learning how to use AI to make better business decisions, because the tool can show you what is actually happening across your business before you choose.
  • I built a live dashboard that maps every AI agent, every open loop, and everything waiting on my call, and it refreshes from Notion every morning.
  • Second-order thinking is the skill that turns AI from an answer machine into a decision partner. Ask why past the first answer.
  • Build the decision system once for yourself, then it becomes the thing you install for your whole team.

How can AI help me make better business decisions?

If you want to use AI to make better business decisions, the first problem is not the model. It is visibility. You cannot make a better call about a business you cannot fully see, and most founders are running more moving parts than they can hold in their head on any given morning.

A few days ago I was on a build call with a founder I coach. He had spun up so much with AI in a single week that he told me the honest truth. He said he did not know if he even wanted it to do all of that. That is the moment almost every operator hits right now. The output stops being the bottleneck. Knowing what is running, what is stuck, and what actually needs you becomes the bottleneck.

So the real answer to how AI helps you decide is this. Give the AI a complete, current picture of your business, then ask it the second and third questions most people skip. Speed was never the hard part. Clarity is.

Why do I need a single source of truth before AI can help me decide?

AI makes decisions worse when it is working off scattered, stale information. On that same call we found the problem live. One place in the business said twelve, another said six. Same fact, two answers. If your records disagree with each other, every decision built on them inherits the confusion.

The fix is a single source of truth. I am building a top-down data layer with one specific routine whose only job is validation and verification. It runs every day, looks for conflicts and duplicates, and flags what is most relevant now. I even keep a running NOW document so I can tell the system, this is what is true today, and have it reconcile everything else.

This is the unglamorous work that makes everything downstream sharper. A second brain built in Notion is only as good as how true it stays.

What is second-order thinking and how does it improve decisions?

Michael Lombardi, the former NFL general manager, calls it second-order thinking. Most people in an organization ask why once, take the first answer, and move. The actual gold sits in the second and third moves.

AI is built for this. When it hands you an answer, you ask the next question, then the one after that. A client asked me how to be more efficient. I could have answered that one person. Instead I asked what needs to be true in the design so this scales past one person, and I built an efficiency system for every client. Same input, a much better decision, because I refused to stop at the first move.

That is the shift. High performers already think differently about AI, and the difference usually comes down to how many questions deep they are willing to go.

How do I use AI to make better business decisions without becoming the bottleneck?

Here is the trap. The more AI produces, the more there is to track, and the founder quietly becomes the roadblock again. I hit this myself, so I built the Kingdom Map.

One of my declarations is that I am the king, and a king can have a map of his kingdom. He does not need to know everything his court does. He needs to know what the court is doing and what needs a ruling. My court is my AI agents. So the map shows what agents are running, which loops are open versus closed, what is on fire, where growth is blocked, and what is waiting on my decision.

It also shows a single number. Right now twenty five percent of my business runs without me, on the way to my target of ninety two. Seeing that number changed how I decide, because now I choose moves that raise it on purpose. The first step of clarity is awareness, and the map is awareness you can look at every morning. This is the same instinct behind treating your business as one connected AI operating system.

How do I build a decision dashboard with AI in Notion?

Start simple and let it compound. Point your AI at your Notion and ask it to map everything you have running. Do not aim for a perfect mind map on day one. Aim for a view you can act on.

The pieces that made mine useful: an agent roster so I can see every routine and its output, a loop scoreboard so open work stops hiding, and a daily briefing that answers four questions. What is on fire. Where is growth blocked. What compounds next. What needs a ruling. A routine rebuilds the whole thing from Notion every morning, so the map is current when I sit down.

The cost decisions get sharper too. On the call I reminded the founder that a hundred dollars a day feels like nothing until you multiply it. The small number becomes a big number at the end of thirty days. AI will do that math for you the second you ask, which is exactly the kind of decision most people make on a feeling instead of a number. This is AI strategy built from the inside rather than bolted on.

What should I actually decide first?

Decide what you can stop holding in your head. That is the first and best decision AI gives you back.

Here is the order I would run:

  1. Get one source of truth. Pick the numbers your business actually runs on and make one place correct.
  2. Map what is running. Have AI list your agents, routines, and open loops so you can see the whole board.
  3. Ask the second question. On every answer AI gives you, ask why one more time before you act.
  4. Name what needs a ruling. Separate the decisions only you can make from the work the system can carry.
  5. Build for one, then install for all. Whatever decision system you build for yourself becomes the asset you hand your team.

The real shift

Using AI to make better business decisions comes down to seeing your whole business clearly enough to choose well, then asking the questions that go past the obvious answer. The founders pulling ahead are the ones who built the map, not just the machine.

You get to decide from clarity instead of from the fog. That is the whole game.

Want this built with your team?

This is exactly what I do inside team coaching. We build the decision map, the single source of truth, and the routines that keep it current, then install it across your leadership team so the whole company decides from the same clear picture. Start at robcressy.com.

Rob Cressy
Rob Cressy
AI Enablement Coach helping entrepreneurs and leaders go from AI curious to AI dangerous. 1,000+ days of daily AI usage. Host of The Undeniable Leader podcast.
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